GENERAL

What is the price of the Starter Kit

$2,299 Starter Kit + $160 Freight + Tax. Tax rates depend on your location.

Is there a way to finance the Starter Kit?

Yes, we offer a 36 month lease-to-own option at $85/month. *

*Fluctuates slightly dependent on credit and other factors

We use a 3rd party lease company.

Can I customize the products offered in the Starter Kit?

No. Our Starter Kits are pre-packaged and ready to ship out. Our Kit includes the most popular and best selling flavors: Cherry and Blue Raspberry. It also includes variety of cups sizes: 12oz, 16oz, 24oz. No substitutions are available in our Starter Kit. You can customize your ongoing orders with a variety of SLUSH PUPPiE flavors and cup options.

How does the Starter Kit ship to me?

Our Starter Kits are shipped on a pallet using a common carrier shipper. We request the shipping company to provide lift-gate service for your convenience. We provide shipment tracking information and request the shipping company to call ahead to notify you of their delivery.  We require your Starter Kit to ship to the location it will be installed. We do not ship to residential locations.

How long after my order will I receive my Starter Kit?

Our Starter Kits typically ship within 2-3 business days. Shipping time depends on your location. It’s best to estimate 7-10 days in total.

How do I set up my Starter Kit?

We provide set up guides and video tutorial guides for you to set up your SLUSH PUPPiE Machine. It’s quite simple!

How do I get additional products when the supplies in my Starter Kit run low?

We connect you to one of our SLUSH PUPPiE distributor partners in your area for your ongoing supplies and service.

Can I get any SLUSH PUPPiE Flavor?

Our distributor partners carry a wide variety of SLUSH PUPPiE flavors. However, not all flavors are available in all locations.

CONCENTRATE

How is the concentrate packed?

Concentrates are in one gallon bottles. Each case has four bottles.

What is the mix ratio of SLUSH PUPPiE concentrate?

SLUSH PUPPIE is a 5+1 Mix Ratio. It takes 5 parts water and 1 part concentrate.

How do I mix the concentrate?

We provide mixing jugs with simple instructions printed on the jug. You simply follow the directions using the pre-marked measurements on the jug.

How much does one bottle of concentrate make?

One gallon of concentrate makes 768 oz of finished product. Or enough for 64 12oz drinks.

Is SLUSH PUPPiE concentrate shelf-stable?

Yes. Concentrate does not need to be refrigerated. It has a shelf life of one year.

What are the suggested retail prices for SLUSH PUPPiE drinks?

We have two suggested pricing schedules.
Convenience Store Pricing: 12oz – $1.29, 16oz – $1.59, 24oz – $1.99
Specialty Location Pricing: 12oz – $2.00, 16oz – $2.75, 24oz – $3.50

EQUIPMENT

Does a SLUSH PUPPiE machine require a water line?

No water lines are required. SLUSH PUPPiE is a pour-over system where concentrates are mixed and pour into the machine bowls.

Does a SLUSH PUPPiE machine require a drain?

No. The machine has drip trays that need to be emptied occasionally.

What type of power is required for a SLUSH PUPPiE machine?

A standard 110 volt on a dedicated circuit.

How often should I clean my SLUSH PUPPiE machine?

We recommend once a week. However, you should defer to your local health codes.

Do I need to turn off my SLUSH PUPPiE machine at night?

No. You do not need to turn the machine off. Bunn Ultras have a “Night Mode” that can be programmed that keeps the product refrigerated. This helps save energy and serves to preserve the product.

Is the SLUSH PUPPiE machine difficult to clean/operate?

No, cleaning the machine is as simple as emptying the bowl, sliding off the bowl and, washing out the bowl in a sink. The Bunn Ultra also has a very simple operations menu. Generally you will turn on the machine and not need to do anything else.

SERVICE

Is service for my machine provided free?

Yes, as long as your purchasing a minimum of 12 cases of SLUSH PUPPiE concentrate annually.

What happens if I don't purchase 12 cases in a year?

You will have the option to purchase cases of concentrate so that you meet the 12 case requirement and qualify for free service. If you do not choose to do this you will be charged time and material. Time and Material Rates are $95 trip free and $95 per hour.

Am I required to provide basic maintenance for my SLUSH PUPPiE machine?

Yes. You maintain the machine on a regular basis. This includes cleaning the machine, and filter regularly.

How do I request service for my SLUSH PUPPiE machine

You will be provided contact information with one of our SLUSH PUPPiE Distributor Partners who have trained service technicians that will service your location.

STILL NOT CONVINCED?

CONNECT WITH A TEAM MEMBER

We really want you to be part of our SLUSH PUPPiE Pack! We invite you to connect with a SLUSH PUPPiE Team member and we'll work to help you find a SLUSH solution. Click below to connect!

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